please feel free to contact with us if you have any
- Broadband questions
- Internet speed issue
- High-speed WiFi settings
- About Connections
please feel free to contact with us
To generate support ticket:
- Open our android app or visit www.greenbytes.app from other devices.
- Click on support & ticket menu.
- Now click on Open New Ticket.
- Select your problem category.
- Remarks your note (if have any command).
- Click on Submit button.
- Done….Now you will get call from GREEN BYTES support dept…
To send a payment with Nagad:
From App:
- Step 1: Select ‘Merchant Pay’ from Nagad App
- Step 2: Enter Merchant Number 01705449862
- Step 3: Type bill amount and press Next
- Step 4: Enter your nagad PIN and press Next
- Step 5: Tap and hold to confirm
- Step 6: You’ll get a confirmation notification
From Dial:
- Step 1: Dial *167# and press 3 to select the ‘Payment’ option
- Step 2: Enter Merchant A/C Number 01705449862
- Step 3: Enter Amount
- Step 4: Enter Counter Number 1
- Step 5: Enter Reference (Type Your name or GREEN BYTES User ID)
- Step 6: Enter PIN
- Step 7: You will receive Payment Successful SMS
Menual bKash payment process :
- Go to your bKash Mobile Menu by dialing *247#
- Choose “Payment”
- Enter our Merchant bKash Account Number 01705449862
- Enter the monthly bill total amount in BDT
- Enter a reference ( Client ID or Your Name) as the reference. example: GB100 or shahed
- Counter No. 1
- Now enter your bKash Mobile Menu PIN to confirm
- Then send it.
Done! If successful, You will receive a confirmation message from bKash.
bKash Apps payment process:
- Login to your bKash apps
- Choose “Make Payment”
- Enter our bKash Merchant Account Number 01705449862
- Enter the monthly bill total amount in BDT
- Type reference ( Client ID or Your Name) as the reference. example: GB100 or shahed from housing
- Enter your bKash PIN
- Then send it.
If successful, You will receive a confirmation message from bKash.
Payment Link: Paid via bKash Payment Link
To send a payment with SSLCommerz:
- Download our android app from https://app.mygreenbytes.com/ or if want to pay from web browser, visit https://greenbytes.app/
- Login with your Client Code and password.
- Check due and click on Pay Now button
- Select payment gateway SSLCommerz
- Select your payment method and submit payment.
- Done! You will get a confirmation SMS from SSLCommerz & GREEN BYTES
If you want to pay manually without apps, please visit to https://pay.greenbytes.net.bd/
